The key to success is an accurate sales strategy
custom-made to your hotel’s needs.

We provide the valuable link between hotels & lodges, and the travel trade buying sector. 

Our specialty is a unique, individually owned accommodation product within Africa, where we network with exceptionally well-established relationships, locally and internationally to ensure success without the costs of in-house sales teams and HR functions.

We grow room rate and occupancy percentages, by strategically aligning with quick-win activations to stimulate immediate bookings required for valley periods.  Simultaneously we open new markets and grow existing market segments. 

Higher occupancies lead to increased food, beverage, and sundries income which in turn increases profitability.

The personal service of our small, yet incredibly skilled team fulfills the brief of achieving increased revenue in a timeous and cost-effective manner. 

The Team

Chantelle Mogg

RepresentCM was founded when 4 years ago when I recognised a need for independent and smaller grouped hotels wanting the benefits of strong and focused sales and marketing services without having to carry the cost of a big sales team.

With 30 years demonstrated experience in the hospitality industry, from reception through the ranks of operations, I was certain that Sales and Marketing was my passion. I applied for a position as a sales coordinator and within just a few days, I knew that this was where I belonged.

By nature, I am honest, direct, transparent and a logical thinker, with a strong work ethic. I enjoy a challenge and coupled with a competitive streak, success is the only option.  I love negotiations and making it work for all parties concerned.

Cheryl Hepburn

Cheryl began her career in the restaurant industry and had an opportunity to work on cruise liners, where she traveled the world to discover interesting destinations. The travel bug had bitten, and so her journey evolved working for Beachcomber Tours selling amazing destinations to the travel industry.

She then started her own Conference and Events company working with large corporate companies. Sales and Marketing was the next chapter selling our beautiful South African landscape and properties to the various tourism sectors. A short stint in the hotel industry has crafted her all-around tourism profile.

Her passion, attention to detail, transparency, and friendly manner have enriched her tourism career. Cheryl is in the engine room of the company and is always willing and able to add value.

Kim Patrikios

Kim has been working in the tourism industry for the past 8 years, coming from an extensive career in marketing and sales.

Her career started with working for Lufthansa in Cape Town while she studied for her BCOMM degree through UNISA.  She then moved into working for Investec and Coronation Fund Managers for years, taking gaps in between to travel and work around the globe.  Her love and passion for Africa, brought her back to Johannesburg, South Africa, to start her own business. She started her own business in the representation of hotels and lodges between Southern Africa and the UK.

She now resides in Kwazulu Natal – commuting between KZN and JHB to see her clients. She has entrenched relationships with both the corporate and leisure market.

Services

Growing occupancy

Growing Room Rate

Nurturing existing accounts

Opening new markets to your business :

Corporate, online booking agents, gated community platforms, film industry, travel agents, tour operators, sports travel, airline affiliations, and more.

Specialised services include:

  • Direct sales – strategic face to face meetings 
  • Targeted sales meetings with DMC’s, TO’s and Corporates to sign and confirm annual accommodation and conferencing contracts
  • Key Accounts maintenance and servicing, always keeping your property front of mind
  • International Travel Expo representation
  • Local product training
  • Face to face Workshop representation
  • Virtual training 
  • Co-ordination of fam trips
  • Sales Action Planning to map out the steps needed to achieve agreed client targets
  • Full-service solutions delivering your property to key clients locally and internationally
  • Regular sales activities throughout South Africa 
  • Representation at key International and local trade shows either under the Represent banner or under your own brand
  • Promotional Planning to gain maximum exposure and generate gated customer bases for immediate bookings when necessary
  • Formal presentations to key corporations throughout the region
  • Monthly reports detailing activities 
  • Subscribed Database Management through the Delivering Asia website
  • Networking at the most senior level of airlines, key travel companies, online partners and major publications

Our Clients

Grande Roche Hotel & Spa

Paarl, Cape Winelands

Lanzerac Hotel & Spa

Stellenbosch, Cape Winelands

Hotel Krige

Stellenbosch

Trail’s End Adventure Hotel

Grabouw, Western Cape

Auberge Burgundy Hotel

Hermanus, Western Cape

Saldanha Bay Hotel

Saldanha, Western Cape

Riviera Hotel & Chalets

Veldrift

San Lameer Resort & Spa

Southbroom, Durban

The Clarendon

Bantry Bay

Value Proposition

Let’s have a discussion regarding your business and company needs.  Here we will ascertain the most important objectives in order of priority to fast forward your success.

An accurate and specific sales strategy will be agreed upon, and with urgency we will execute this action plan.

We offer various sales, marketing and revenue options, with packages to suit your pocket. Your budget doesn’t have to curb your success – we will make it our mission to get you the most out of what you can spend.

Every business is unique and therefore a customised, focused and realistic sales strategy will be presented for you to peruse and sign off once you are satisfied.

Contact Us

We look forward to hearing from you, so please don’t hesitate to get in touch!

Chantelle Mogg
+27 (0) 82 464 1602

chantelle@representcm.com